Frequently Asked Questions
Early arrivals
We appreciate you arriving after 4pm as we need this time to prepare the house to our exacting standards for new guests.
Dogs
A maximum of 2 dogs are welcome in the The Big Beautiful Beach House, during your stay £30 per dog/week. There is a dog basket but please bring your own dog bedding. Check out dog friendly beaches here:
Linen Bath towels and linens are provided for use in the house. Swimming/Beach towels are not supplied. We politely request that guests do not mark bed linen or towels with hair dye / make up/ fake tan, as this is often impossible to remove, spoiled linen and towels will incur an extra charge.
Bedroom Descriptions Click for list of Bedroom accommodation
Supplies The house is prepared for arrival including an initial supply of tea, coffee, toilet paper and detergents for the dishwashers.
Coffee Both kitchens have cafetieres for ground coffee
Caterers: Click link for our recommendations
Supermarket Deliveries Tesco, Waitrose & Asda can deliver. Ocado does not deliver. Please schedule you deliveries after 4pm so you are able to check and unpack
Both kitchens have large American style Fridge freezers and dishwashers
BBQ There is a gas BBQ, with gas supplied
There is crockery for 21 people, including some serving dishes. We do not have a china tea service or a cake stand for afternoon tea. You may like to try Dine with Iris
There is a Washing Machine (please bring your own detergent) and Dryer for guests
There are 2 High Chairs and Cots available (please request)
Beach The café on the beach sells beach related items including buckets and spades. We do not provide beach equipment or toys although some guests do choose to leave them behind for new arrivals.
Fireworks/Fire-pits No fireworks or fire-pits are permitted
Garden / Outdoor seating 2 tables with seating for 21
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Taxis: C&C Taxis 01726 63538/ Spot on cabs 01726 77877 / Star Cars 01726 66636/ Allen’s Travel 01726 73906(inc minibus)/ White River Cars (inc minibus) 01726 76244
Emergency telephone numbers: POLICE/FIRE/AMBULANCE: 999 in an emergency
Police: 101 for all other enquiries
Local Police Station: 1 Palace Road, St Austell
Dr: Polkyth Surgery:01726 75555 Park Medical Centre:01726 73083
NHS Out of Hours: 111
Minor Injuries: St Austell Hospital:01726 873000 (This is not 24 hour and there are no X-ray facilities after 5pm or at weekends)
A&E:Royal Cornwall Hospital Truro (approx 20 miles): 01872 250000
NHS Dental: Helpline: 0333 405 0290
Pharmacy: Boots, St Austell: 01726 72112
Housekeeper: Alberto Novac 07971 055331